Our client, one of Australia s leading organisations is engaged in a search for an experienced Change Manager for an exciting project based in Melbourne. You will need to establish a strong working relationship with internal stakeholders to understand their needs and develop a change management strategy.

You will be able to demonstrate your ability to ensure external customer impacts are considered during the project life cycle when required ie input to training, impacts to Service level agreements and quality of service during an ever changing period of transition.

You will be responsible for working with business leaders to align strategy and manage the required change effectively. Understand system changes and identify impacted users for the changes. Your ability to facilitate workshops with focus groups and use outcomes to document accurate, complete and clear process change impacts.

Ensuring the impacts on people involvedorimpacted by change are assessed and managed closely to support successful implementations. You will spend your time working in partnership with other work streams to facilitate identification of training requirements and ensuring impacted users have a clear understanding of training requirements and change processes.

Core Responsibilities